Legal Information

Terms of Service

Welcome to SnapPoster. By accessing and using our service, you agree to be bound by these Terms of Service.

Service Description

SnapPoster is an automated social media marketing service that helps businesses post content to Facebook pages automatically based on RSS feeds or other content sources.

Acceptable Use

You agree to use SnapPoster only for lawful purposes and in accordance with these Terms. You are responsible for:

• Ensuring all content posted through our service complies with Facebook's terms of service
• Maintaining the accuracy and legality of your feed URLs and content sources
• Respecting intellectual property rights and copyright laws
• Not using the service for spam, harassment, or other harmful activities

Subscription and Payment

SnapPoster operates on a subscription basis. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Provide accurate billing information
• Understand that subscriptions automatically renew unless cancelled
• Pay a one-time setup fee for non-daily plans

Privacy Policy

We are committed to protecting your privacy and handling your data responsibly.

Information We Collect

We collect information you provide directly to us, including:

• Account information (name, email, Facebook page details)
• Feed URLs and content sources
• Payment information (processed securely through Stripe)
• Usage data and service interactions

How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Process payments and manage subscriptions
• Send important service updates and notifications
• Improve our service and develop new features
• Comply with legal obligations

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Refund Policy

We want you to be satisfied with SnapPoster. Our refund policy is designed to be fair and transparent.

Eligibility for Refunds

• Refunds may be requested within 14 days of subscription start
• Setup fees are non-refundable once service has been configured
• Daily plans are non-refundable due to immediate service activation
• Refunds will be processed to the original payment method

How to Request a Refund

To request a refund, please contact our support team with your account details and reason for the refund request.

Service Level Agreement

We strive to provide reliable service, but we cannot guarantee 100% uptime due to factors beyond our control.

Service Availability

• We aim for 99% uptime but do not guarantee specific availability levels
• Service may be temporarily unavailable for maintenance
• We are not responsible for Facebook API outages or changes
• Feed parsing depends on the availability of your content sources

Limitation of Liability

SnapPoster is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our service.

Intellectual Property

SnapPoster and its original content, features, and functionality are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

Your Content

You retain ownership of any content you post through our service. By using SnapPoster, you grant us a limited license to process and post your content according to your settings.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service. Continued use of SnapPoster after changes constitutes acceptance of the new terms.

Contact Information

If you have any questions about these legal terms, please contact us: